refund policy

To start a return, you can contact us at support@paradise-paw.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@paradise-paw.com.

Unfortunately, we cannot accept returns on sale items or gift cards.